Computer Support - Adventure, Rated (PG)

Computer Support - Adventure, Rated (PG)

Remote Desktop Support Software

By Puppet at 2007-03-24 08:33:50

Remote desktop support software saves an incredible amount of time when trying to support multiple customer servers, PC, desktops, network equipment and all other technology that a typical office owns to help produce their product or keep them doing whatever it is they do. Remote desktop support is software, usually based as an online service or accessible via a web URL link from a web site, gives techs the ability to remotely access computers for Desktop remote control support. Using such applications cuts the time required to support desktops in locations so spread out that it would be impossible to cover the area in a day and in many cases days and weeks. Computer tech support can assist client and customers from one end of the country (or world) to another without having to leave their office. It one of the best ways to achieve and maintain great customer satisfaction. Of course connecting and accessing computers for remote support over the Internet is one part of it. The problem has to be solved as well.
The big common names of computer and network related corporations have support software to give them an edge and tool to support their end-users and customers, why can't the average computer consultant or tech trying to just earn a living. If one takes a closer look, Dell must have an online web based remote support system of some kind, HP , Compaq , most definitely IBM (one of the biggest names in computers and computer services for decades) must have a desktop remote support software solution. A surprise to many is that this type of remote tech support software can be affordable. This previous post contains information on how to save time and money while still providing quality PC support to customers and client.

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By yon von rhinehardt at 2008-01-17 02:49:29
For another look and perspective on PC remote control software used as a bases for desktop support software, see this related blog - PC Tech Support and another with additional Computer Software and Hardware reviews and opinions.
Remote desktop software displays not only a remote computer's desktop screen but an ROI on the investment in very little time. Since the desktop support software allows technical support to be initiated and completed via the web and thus eliminating truck roll outs and service department dispatches, technical support staff can remain at the same location. The time saved not having to go to the location of the problem, gains opportunity for the same number of support group and technical support staff to assist other clients and customer. Remote desktop software helps techs deliver the same quality support. The presence of the technician on the remote computer may be vitual but the tech support is real. It's just in the form of remote desktop support via desktop support software.

By yon von rhinehardt at 2008-01-14 20:01:44
One of things that drove me to get software for remote desktop support to give me access to computer's over the web, was to stop needless drives or computer parts piling up in my workspace. Using desktop remote support software, remote desktops can be remote controlled on the web so problems can be fixed without having to go to where ever they were located or in some cases have them brought to me.
I've saved countless hours with my pc support software and I've been able to fix problems on all sorts of computer desktops from HP, Dell , and others. Even when I had to be on support calls with Dell HP or tither manufactures, I didn't even have to be at the location the computer was in (both of us during the support session weren't even in front of the computer we were working on - now that's supporting technology with technology )

By yon von rhinehardt at 2007-11-26 00:31:39
Software for pc remote support can be affordable. There are services like webex, gotoassist, live meeting by microsoft that provide the facilities and functionality for computer remote control over the internet but unfortunately are very expensive for a company with a very small and tight budget. Computer consultants and small tech support firms, count every dollar. Expensive products like webex or gotoassist makes them look for and consider other solutions for online computer support applications.
There are alternatives and they do vary in features and price but the most important factor is pricing. The expensive products and the inexpensive remote support solution do have a major and important feature in common, remote pc control.
Remote pc control for support is the cornerstone of remote support software. All remote pc support solutions have this core feature. Once this requirement is met, the more expensive solutions are just bells and whistles.
Technology - computer support:
http://remotesupport.50megs.com

By yon von rhinehardt at 2007-05-26 17:19:03
Nice post about software for remote control and support. I also like the recommended software. Cool find...

By yon von rhinehardt at 2007-05-26 17:18:57
Nice post about software for remote control and support. I also like the recommended software. Cool find...

By yon von rhinehardt at 2007-04-11 19:10:46
Computer Support

By yon von rhinehardt at 2007-04-11 19:03:40
Computer Support Software

By yon von rhinehardt at 2007-04-11 19:01:54
I tried their system out and really liked what they have to offer. The system does exactly what their site says it will. They've just added branding of their pages for no additional cost.
Thank you.
http://puppet.zexxo.net/computer_support_software.html

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